Phoenix Resort Co. Ltd., (hereafter referred to as "Phoenix Resort") respects and protects your rights to privacy and utilizes the following practices in regards to any information ( hereafter referred to as "Personal Information/ Personal Data" ) we are provided or obtain concerning users of this website. This policy is effective for the website"URL:www.seagaia.co.jp" on the Internet, and other websites and pages that are designated as the "Official Seagaia Website". In order to provide you with quality service, we may require you to provide certain personal information to us. Information collected through the Official Seagaia Website will be handled under strict control. The stipulations found on this page pertain to the basic privacy policy regarding information gained through the Official Seagaia Website. Certain areas may bear postscripts with additional information on privacy statements.
- What Information We Collect
- How We Utilize the Information
- Information Sharing
- Utilization of Information Collected for Starwood Preferred Guest Members
- Security
- Regarding Cookies
- Links to Other Websites
- Compliance with the Governing Laws
- Alteration of Information
- Changes to the Official Website Online Privacy Policy
- Contacting Us about Privacy
1.What Information We Collect
Phoenix Resort is committed to your privacy. We utilize your personal data to support your customer relationship with us. Information collected on the Official Seagaia Website for service purposes include reservation and booking information, transmission of mail brochures, customer surveys and information on special product campaigns. When you access to our official website, the IP address, browser information, date, the information collected by the cookie residing on your browser, and the record of how many times you have visited our website will be automatically recorded. Personal information will be collected in accordance with procedures complying with the related governing laws.
2.How We Utilize the Information
Phoenix Resort fully respects your privacy and collects information with clear delivery of utilization purposes and information on the extent to which your data will be collected. Accurate and up-dated information will be recorded to provide you with the best service possible.
3.Information Sharing
Phoenix Resort will not share any personal data acquired through the website with a Third Party, other than for the following reasons:
- When we have your permission
- When, in compliance with Article 23-2 of the Privacy Protection Act, we need to disclose your personal data to a Third Party in order to meet your requests to remove your information from the system.
- When we are obliged to cooperate with law enforcement authorities.
- When the situation calls for emergency measures( when life, health or property and possessions are endangered), and when it is not possible to obtain your consent in advance
- When issues related to public health, and child welfare & development are concerned, and it is not possible to obtain your consent in advance
- When we need to comply with requests from national institutions and/or local public organizations or third parties who have been entrusted with law-related operations, and when it is not possible to obtain your consent in advance
4.Utilization of Information Collected for Starwood Preferred Guest Members
The Sheraton Grande Ocean Resort are managed by Starwood Hotels & Resorts. Personal data collected from Starwood Preferred Guests members is utilized for the following purposes: The administration and maintenance of all collected guest information is managed by Starwood Hotels Japan.
- Collection and management of personal data to facilitate reservation processes and membership administration in accordance with membership regulations.
- Delivery of information related to promotional offers provided from the entire Starwood Hotels & Resorts Group. ( links to all Starwood hotel and resort facilities)
- Utilization of information for product development and marketing activities for all Starwood group hotels.
- All above-mentioned utilization purposes apply to requests from other Starwood group hotels pertaining to Starwood Preferred Guest information.
- For the listing of Starwood Hotels & Resorts Worldwide Inc. and all the global Starwood brand hotels,please refer to the following website for a list of the Starwood hotels:
http://www.starwoodhotels.com - Please refer to the following website for further information on business partners of the Starwood Preferred
Guest Program:
http://www.starwoodhotels.com/preferredguest/partners/index.html
Shared personal data is as follows:
- Means of contact:
Business position, Name, E-mail Address, Mailing Address, Telephone Number, Place of Employment, and Securities Identification Code - Additional Information:
Preferences regarding accommodation services such as type of bed & pillow, choice of newspaper and preference of smoking or non-smoking rooms
5.Security
This site has the security measures in place to protect the loss, misuse and alteration of the information under our control.
We use the SSL (Secure Sockets Layer) encryption system when collecting and transferring personal data. When collection of personal data is entrusted to a third party, we ensure that all information is handled with appropriate safety control measures.
6.Regarding Cookies
The cookie is a small text that resides on your hard drive in order to facilitate retrieval of stored information on your browser. The cookie resides on your browser for a limited span of time.
It is necessary for the Official Seagaia Website to utilize the cookie for certain services within our site such as:
- When user input is necessary and when there is a need to recognize previously consented information
- When there is a need to analyze the number of user visits to and past records of utilization of our official website
7.Links to Other Websites
The sites to which we link, including but not limited to the sites of subsidiaries and third party content providers, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies and practices of linked sites and ask you to utilize them at your discretion.
8.Compliance with the Governing Laws
All officers and staff of Phoenix Resort handle the information gathered in full compliance with the governing Privacy Protection Act and in alignment with the Privacy Policy stated here.
9.Alteration of Information
When requested, Phoenix Resort will execute the necessary changes and alterations to the collected information, after having confirmed the agreement of the concerned individual.
10.Changes to the Official Website Online Privacy Policy
We reserve the right to change this policy at any time by notifying users of the existence and location of the new or revised Privacy Policy
11.Contacting Us about Privacy
If you have any questions about our Privacy Policy, please contact us at the following:
Customer Privacy Support
Marketing Department
Phoenix Resort Co. Ltd.
Hamayama Yamasaki-cho, Miyazaki-shi, MIYAZAKI
Telephone Number: 0985-21-1121
Operating Hours: 9:00~17:00 on weekdays
April 1, 2005
Phoenix Resort Co. Ltd.